Enterprise Customer Success Manager
Box(10 days ago)
About this role
Box is a leader in Intelligent Content Management, providing a platform that enables organizations to collaborate, manage content, and transform workflows using enterprise AI. They serve global companies and focus on innovating content management in an AI-first era.
Required Skills
- Customer Success
- Account Management
- SaaS
- Relationship Building
- Product Knowledge
- Change Management
- Adoption Strategies
- Churn Prevention
- Communication
- Technical Aptitude
About Box
box.comBox is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.
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