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Enterprise Customer Success Manager at SoSafe - ApplyBlast

Enterprise Customer Success Manager

SoSafe

3 months ago

3.2 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The role leads and develops a team of Enterprise Customer Success Managers, driving performance across high‑value strategic accounts and shaping enterprise account strategy. It involves close collaboration with sales, marketing, and product teams, executive stakeholder engagement, and ensuring customer retention and expansion.

Responsibilities

Lead and coach Enterprise Customer Success Managers
Develop and execute enterprise account strategy including risk and expansion planning
Collaborate with Sales, Marketing, and Partner leadership on go‑to‑market initiatives

Skills

About SoSafe

sosafe-awareness.com

Headquarters

Köln, North Rhine-Westphalia, Germany

Company Size

201-500 employees

View Profile

SoSafe is a leading cybersecurity awareness training and human risk management platform that uses behavioural science and live threat signals to build instinctive security habits among employees. Its solutions include personalized and gamified security awareness training, smart phishing simulations, an AI-powered security chatbot (Sofie), and the Human Risk OS for real-time monitoring and mitigation of human risk. Trusted by 6,000+ organisations worldwide, SoSafe helps businesses reduce human cyber risk, achieve security compliance, and build a resilient security culture.