Zuum App
The Enterprise Customer Success Manager at Zuum will own the post‑sales journey, onboarding new enterprise shippers, driving upsell growth, and reducing churn. The role involves leading a Customer Success Associate, developing scalable processes, and acting as a subject‑matter expert for partner integrations while collaborating cross‑functionally with product, sales, and marketing teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zuum App.
Zuum App didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role