Benepass
The Enterprise Customer Success Manager owns relationships with 15–20 high-value enterprise accounts, driving customer outcomes, retention, and expansion. This role involves building trusted relationships with executive sponsors and administrators, developing success plans, and ensuring customers derive maximum value from the platform. The position requires collaboration across cross-functional teams to identify opportunities for adoption and growth while serving as the voice of the enterprise customer.
Benepass is a software platform for managing flexible employee benefits, including lifestyle spending accounts and pre-tax benefits. It helps employers offer adaptable benefits that support a modern, global workforce, with a focus on privacy and HIPAA compliance. The company is backed by Y Combinator and driven by founders Jaclyn Chen, Mark Fischer, and Kabir Soorya. Headquartered in New York City, Benepass was established in 2019 to redefine how benefits fit the future of work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Benepass.
92% above the average for this role