Enterprise Customer Success Manager

The Enterprise Customer Success Manager is responsible for managing a portfolio of approximately 25 strategic accounts, including Fortune 500 companies, federal agencies, and large educational institutions. This hands-on role focuses on driving product adoption, delivering measurable value, and ensuring timely renewals by integrating IMPLAN software into customers' analytical workflows. The position requires strong communication skills, the ability to work independently across multiple accounts, and a deep understanding of economic analysis and customer success best practices.