Enterprise Customer Support Advocate (Talkwalker)
Hootsuite
About this role
Hootsuite is seeking an Enterprise Customer Advocate to support their high-value Enterprise customers through onboarding, troubleshooting, and communication across multiple channels. The role involves identifying patterns, supporting customer success, and working closely with internal teams to enhance the customer experience.
Skills
About Hootsuite
hootsuite.comHootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.
Recent company news
Hootsuite19 social media best practices for faster growth
3 weeks ago
Canadian HR ReporterHootsuite’s U.S. Homeland Security work continues years after ICE backlash
1 month ago
Inc.comHootsuite Is in Hot Water With Customers for Its ICE Contract. Its Response Hasn’t Helped
1 month ago
CBCHundreds in Vancouver protest Hootsuite's contract with U.S. Homeland Security
1 month ago
HootsuiteHow to manage multiple social media accounts easily in 2026
1 week ago
About Hootsuite
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hootsuite.
Salary
$40k – $60k
per year
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