M-PESA Africa
The role provides Level 2 technical support for enterprise customers, handling escalated trouble tickets, performing root cause analysis, and ensuring service availability within SLA. It involves building tools, automating processes, and collaborating with subject matter experts to resolve complex issues and improve customer experience.
Explore M-PESA, the future of money in Africa.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M-PESA Africa.