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Enterprise Infrastructure Manager - Voice Engineering at PNC Bank - ApplyBlast

Enterprise Infrastructure Manager - Voice Engineering

PNC Bank

4 months ago

2.7 on Glassdoor

Strongsville, OH

Onsite

Full Time

Senior

0 applicants

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About this role

As an Enterprise Infrastructure Manager at PNC's Voice Engineering organization, you will lead a team responsible for the end-to-end lifecycle of enterprise voice infrastructure and critical communications systems. The role involves acting as a technical and functional leader for voice technologies like VoIP, SIP, and Teams Voice while driving strategic initiatives such as cloud migration and M&A integration. You will partner across Engineering, Network, Security, and Contact Center teams to ensure delivery aligns with business needs and regulatory requirements.

Responsibilities

Lead the Enterprise Voice Engineering team and oversee daily operations
Own the end-to-end engineering and operational lifecycle for voice infrastructure
Act as a technical leader for VoIP, SIP, and unified communications platforms
Drive strategic initiatives including cloud migration and legacy decommissioning
Partner with cross-functional stakeholders to ensure aligned delivery and improvement

Skills

Qualifications

Bachelor's Degree8+ Years Industry Experience5+ Years Management Experience

About PNC Bank

pnc.com

Headquarters

Pittsburgh, Pennsylvania, United States

Company Size

10001+ employees

Founded

2014

View Profile

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.