Enterprise IT Support Engineer - OSC
QTS Data Centers(1 month ago)
About this role
An Enterprise IT Support Engineer I (OSC) provides Tier-1 employee assistance for desktop and business systems within a 24/7 Operations Support Center. The role handles incident intake via ServiceNow/IMS and supports Windows, macOS, iOS devices and peripherals while working shift schedules to meet business needs. US citizenship is required due to federal customer contracts.
Required Skills
- Desktop Support
- ServiceNow
- Incident Management
- Windows
- MacOS
- iOS
- Active Directory
- MFA
- IP Phones
- Remote Support
+5 more
Qualifications
- Associates Degree
- US Citizenship
- A+ Certification
About QTS Data Centers
qtsdatacenters.comQTS is the global digital infrastructure leader. Powered by People. Driven by purpose.
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