Enterprise Service Desk Specialist, Sr.

Example Corp(1 month ago)

Kansas City, MOOnsiteFull TimeMedior$58,740 - $0Information Technology

About this role

A Help Desk Support Representative at Leidos contributes to maintaining and modernizing the Navy-Marine Corps Intranet, the main global network for the Navy and Marine Corps. The role supports delivery of enterprise cybersecurity, network operations, service desk, and data transport as part of a large-scale IT services program. This position is within a contractor team working to unify shore-based networks and improve enterprise capability and service.

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Required Skills

Help Desk
Tier 1 Support
Troubleshooting
Network Monitoring
Incident Management
Ticketing
Remote Takeover
Scripting
Shift Work
Customer Service

Qualifications

U.S. Citizen
DOD Secret Clearance
High School Diploma
GED
DoD 8570 IAT Level II
CompTIA Security+

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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