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LexisNexis
The Enterprise Support Engineer provides advanced technical support and engineering-level investigation for complex customer-reported production issues within an Enterprise Anti-Financial Crime Platform. This hybrid role in São Paulo requires deep troubleshooting across application, infrastructure, and cloud-native environments to identify root causes and validate resolutions. The position demands strong analytical skills, proficiency in technologies like Kubernetes and Java, and the ability to manage critical incidents with a customer-first approach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LexisNexis.
LexisNexis didn’t post a salary, so this is our estimate from similar listings.
16% above the average for this role