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Enterprise Technology Services Specialist at Ridgeline - ApplyBlast

Enterprise Technology Services Specialist

Ridgeline

2 months ago

4.1 on Glassdoor

New York, New York, United States

Onsite

Full Time

Medior

1 applicant

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About this role

The Enterprise Technology Services Specialist delivers reliable, secure, and user-centered IT services by independently resolving complex endpoint, identity, and application issues. The role involves strengthening access controls, building practical automations to reduce manual work, and leveraging approved AI tools to improve troubleshooting and IT operations. This position focuses on enhancing the employee experience while maintaining high standards for security and privacy.

Responsibilities

Resolve complex Tier 1 and Tier 2 IT support issues across endpoints and identity
Build and own automations for high-volume manual workflows using APIs and scripting
Deploy and maintain corporate Macs through Jamf while supporting endpoint security

Skills

About Ridgeline

ridgelineapps.com

Headquarters

Incline Village, Nevada, United States

Company Size

201-500 employees

Founded

2018

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Ridgeline is a front-to-back system of record designed for investment managers, consolidating operations onto a single, real-time data set. With embedded AI, the platform automates complex workflows, accelerates team collaboration, and enables tailored client experiences at scale. It aims to let ambitious firms modernize operations, reduce risk, and grow without added headcount while challenging the industry status quo.