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Entry-Level Technical Solutions Consultant – Remote Support at Hewlett Packard Enterprise - ApplyBlast

Entry-Level Technical Solutions Consultant – Remote Support

Hewlett Packard Enterprise

6 months ago

4.8 on Glassdoor

Mexico City

Hybrid

Full Time

Junior

0 applicants

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About this role

This entry-level role is designed for recent graduates to provide remote and face-to-face technical support for hardware and software solutions. The position involves resolving customer issues, documenting case summaries for knowledge management, and assisting sales efforts while collaborating with internal teams.

Responsibilities

Resolve technical hardware and software issues for internal and external customers
Document case summaries and resolutions in the Knowledge Management System
Coordinate with team members to meet Service Level Agreement demands
Represent the company at face-to-face customer visits and industry conferences
Assist sales pursuit teams with potential client needs

Skills

Qualifications

High School DiplomaBachelor's Degree by 2025 or graduate by June 2026

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.