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Epic Certified Willow Pharmacy Applications Manager 6355647 at Accenture - ApplyBlast

Epic Certified Willow Pharmacy Applications Manager 6355647

Accenture

4 months ago

3.9 on Glassdoor

Chicago, IL

Onsite

Full Time

Senior

0 applicants

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About this role

The Epic Certified Willow Applications Manager serves as a subject matter expert for inpatient and ambulatory pharmacy workflows within a dynamic healthcare environment. This role involves managing day-to-day operations, leading offshore support teams, and ensuring compliance with strict security policies like HIPAA. The position focuses on delivering high-quality support for Accenture's clients using specialized Epic technology while collaborating with various vendor and stakeholder groups.

Responsibilities

Act as subject matter expert for inpatient and retail pharmacy workflows
Manage daily support and maintenance activities ensuring SLA compliance
Lead and coordinate with offshore support teams for effective task delegation
Monitor accurate ServiceNow and ITIL documentation for pharmacy incidents
Serve as liaison between client stakeholders and internal software vendor teams

Skills

Qualifications

Epic Willow Ambulatory CertificationBachelor's Degree or equivalent experience4+ years Epic Willow Application Analyst experienceEpic Willow Inpatient Certification (Preferred)

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.