Jam
A hybrid Customer Service Representative at Erikson Pro serves as a primary contact for commercial pro audio customers, managing interactions via phone and email while supporting sales activities. The role involves handling orders, returns, and credits to maintain account stability and building long-term relationships through proactive, solutions-oriented service. Reporting to the Division Manager, this position requires strong collaboration with sales representatives to ensure a responsive experience for clients.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Jam.