Epicor
This role provides ERP functional support by diagnosing system issues, troubleshooting client-server and cloud-based software problems, and recommending effective solutions. The position involves documenting customer issues, managing escalated cases, and coordinating with various internal teams to ensure timely resolutions. It also requires maintaining knowledge base articles and staying current with software updates to deliver accurate customer assistance.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
1972
Advanced ERP software curated to the unique needs of your business. Explore industry-specific tools for quicker ROI, better efficiency, and streamlined growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Epicor.
Sovos Partners with Epicor to Deliver AI-Powered Tax Compliance for Manufacturing and Distribution Companies
Sep 3, 2025