Vertiv
The ERP Second Level Support (RUN) – Analyst provides advanced functional support and root-cause analysis for complex issues escalated from junior staff, acting as a subject-matter expert for specific Oracle EBS modules. This role ensures stable operations by driving effective resolutions, implementing preventive measures, and supporting continuous improvement of Oracle EBS processes. The position involves end-to-end ownership of complex tickets, designing functional fixes, and ensuring structured handovers within a Follow-the-Sun support model.
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Vertiv.
Vertiv didn’t post a salary, so this is our estimate from similar listings.