ERTS Call Intake Specialist- (Duty Operator)

The ERTS Call Intake Specialist, also known as a Duty Operator, serves as the first point of contact for environmental emergencies and incidents, triaging incoming calls with urgency and professionalism. This role involves collecting critical information, initiating documentation, and communicating with internal teams to ensure a swift response. The position requires accuracy and decisiveness while managing high-volume calls in a safety-conscious environment.