Escalation Engineer

Zscaler(10 days ago)

HybridFull TimeSenior$80,000 - $100,000Customer Support

About this role

Zscaler is a global leader in zero trust security, serving large businesses, critical infrastructure, and government agencies. The company focuses on innovative cybersecurity solutions, digital transformation, and AI-powered threat detection. They are committed to a culture of execution, customer obsession, collaboration, and inclusivity.

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Required Skills

Networking
Security
Troubleshooting
Python
Firewall
SD-WAN
Routing Protocols
TLS/SSL
VPN
Automation

About Zscaler

zscaler.com

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.

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