Escalation Engineer
Nerdio Careers
About this role
Nerdio is seeking an Escalation Engineer to provide advanced technical support for Azure Virtual Desktop, Intune, and related Microsoft technologies. The role involves troubleshooting, collaborating with cross-functional teams, and ensuring customer satisfaction through effective issue resolution. It offers an opportunity to be part of the transformative cloud solutions for enterprise IT environments.
Skills
About Nerdio Careers
getnerdio.comNerdio is a cloud management platform that delivers automated, cost-effective, and scalable solutions for Microsoft technologies such as Azure, Azure Virtual Desktop (AVD), and Windows 365. Its offerings centralize provisioning, policy-driven automation, cost optimization, monitoring, and lifecycle management for virtual desktops and Azure infrastructure. Nerdio helps IT teams and managed service providers streamline operations, reduce cloud spend, and simplify large-scale desktop and Azure deployments. Customers choose Nerdio for its deep Azure integration, automation-first workflows, and tools that simplify ongoing management and governance.
About Nerdio Careers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Nerdio Careers.
Salary
$95k – $105k
per year