Alkira
Alkira is seeking an Escalation Engineer to resolve technical issues for its highest-value customers that cannot be addressed through standard support channels. This full-time role involves leading root cause analysis, troubleshooting complex networking problems, and collaborating with internal engineering and customer success teams to implement fixes. The position requires strong expertise in network fundamentals, Linux administration, and troubleshooting tools, along with excellent communication skills to manage customer interactions and documentation.
Headquarters
San Jose, California, United States
Company Size
51-200 employees
Founded
2018
Alkira is a cloud networking company that delivers a Network-as-a-Service platform to connect and secure applications and data across public clouds, on‑premises data centers, and edge locations. Its Alkira Cloud Services Exchange (CSX) provides cloud‑native, software‑defined networking with integrated routing, security, VPN, and built‑in visibility, eliminating complex point‑to‑point connectivity. The platform offers centralized orchestration, automated provisioning, and pay‑as‑you‑go consumption to accelerate cloud migrations, multicloud transit, and hybrid‑cloud operations for enterprises and service providers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alkira.
Alkira didn’t post a salary, so this is our estimate from similar listings.