Escalations Specialist
Resident(10 days ago)
About this role
Resident is a fast-growing omnichannel retailer in North America focusing on home furnishings, combining quality, style, and comfort. The company emphasizes data science, analytics, marketing, and e-commerce, creating a collaborative and innovative work environment.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Empathy
- Organization
- Tech Savvy
- Troubleshooting
- Teamwork
- Time Management
- CRM
About Resident
residenthome.comResident Home is an online retailer of mattresses, bed frames, bedroom furniture and bedding products. Their products are designed and curated to deliver optimal comfort for every type of sleeper and to improve overall sleep quality. The site offers a range of beds, frames, linens and bedroom furnishings with a focus on comfort-oriented design and convenient online shopping.
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