Escrow Management Specialist
Valon Mortgage(1 month ago)
About this role
The Escrow Management Specialist at Valon is responsible for executing and solving operational issues within mortgage servicing, focusing on escrow analysis to ensure compliance with RESPA requirements. This role involves reviewing annual loan analyses, handling escalated issues, processing escrow refund requests, and providing feedback for product development. The specialist collaborates with cross-functional teams to maintain service levels and adheres to state and regulatory guidelines while managing additional escrow-related projects as assigned.
Required Skills
- Escrow Analysis
- Operational Problem-Solving
- Service Level Agreements
- Anomaly Review
- Research Skills
- Loan-Level Issues
- Escrow Refund Processing
- Escrow Setup
- Compliance Review
- Timely Escalations
+10 more
Qualifications
- Bachelor's degree preferred
- High school diploma or GED equivalent required
- Freddie Mac or Fannie Mae servicing experience preferred
About Valon Mortgage
valon.comValon Mortgage is a technology-driven provider of mortgage lending and servicing solutions, dedicated to simplifying the homeownership experience. The company offers a range of services including mortgage management, home loan applications, refinancing, and leveraging home equity. With a focus on innovative technology, Valon aims to empower homeowners by providing user-friendly tools and personalized financial options tailored to their needs. Their mission is to enhance the mortgage experience through efficient service and financial expertise, making homeownership more accessible and manageable.