ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

eServices Representative at Georgia's Own Credit Union - ApplyBlast

eServices Representative

Georgia's Own Credit Union

3 months ago

4.5 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

An eServices Representative serves as an expert in Online Banking, Mobile Banking, Bill Pay, and related digital systems for a credit union. The role involves troubleshooting escalated technical issues, processing member correspondence, compiling usage data, and providing basic training to front-line staff. Representatives also assist with inbound phone calls during high-volume periods and communicate with external vendors to resolve system problems.

Responsibilities

Troubleshoot and resolve escalated sign-in and navigation issues for members
Process member correspondence via Online Banking Message Center and secure messaging
Compile monthly data and prepare reports on eServices channel usage
Provide basic training to front-line staff on system functionality
Communicate with eServices vendors to advocate for members and resolve issues