ESPECIALISTA CUSTOMER FACING

Heinz(11 days ago)

São Paulo, SP, Eldorado, SPOnsiteFull TimeMedior$45,000 - $55,000Logistics and Customer Service

About this role

The Customer Facing Specialist acts as a strategic interface between Logistics, Sales, and clients, ensuring service excellence and efficient order cycle execution. The role focuses on maintaining SLA compliance, managing performance indicators, and collaborating across departments to enhance processes and client satisfaction.

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Required Skills

SAP
Logistics
Customer Service
Supply Chain
Process Improvement
Client Management
Performance Monitoring
Order Management
Logistics Optimization
Satisfaction Surveys

About Heinz

heinz.com

Heinz is a renowned food company known for its iconic condiments, particularly its world-famous ketchup. With a rich history spanning over 150 years, Heinz specializes in the production of high-quality food products that inspire a passionate consumer following. The company continually innovates, introducing new flavors and products while maintaining a strong commitment to quality. Heinz operates under the belief that food should evoke love and connection, which is reflected in their marketing and product offerings.

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