ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA
Philip Morris International(6 months ago)
About this role
Customer Service Specialist supporting a social network from Concentrix in Fortaleza, delivering voice, chat, and email support to create excellent customer experiences. The role is full-time, 100% onsite with paid training and opportunities for career progression and benefits.
Required Skills
- Multichannel Support
- Voice Support
- Chat Support
- Email Support
- Typing
- System Navigation
- Communication
- Problem Solving
- Customer Empathy
- Time Management
Qualifications
- High School Diploma
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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