Philip Morris International

ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA

Philip Morris International(6 months ago)

Fortaleza, BrazilOnsiteFull TimeJunior$45,842 - $62,230 (estimated)Customer Service
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About this role

Customer Service Specialist supporting a social network from Concentrix in Fortaleza, delivering voice, chat, and email support to create excellent customer experiences. The role is full-time, 100% onsite with paid training and opportunities for career progression and benefits.

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Required Skills

  • Multichannel Support
  • Voice Support
  • Chat Support
  • Email Support
  • Typing
  • System Navigation
  • Communication
  • Problem Solving
  • Customer Empathy
  • Time Management

Qualifications

  • High School Diploma
Philip Morris International

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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