Especialista en Soporte de Ing. de Sistemas

IQVIA(26 days ago)

Mexico City, MexicoOnsiteFull TimeMedior$70,950 - $96,113 (estimated)Information Technology

About this role

The Technical Support Specialist ensures the efficient operation of the organization's IT infrastructure through installation, configuration, and maintenance of hardware and software. The role also manages system security, backups and recovery, and provides technical support and incident resolution to internal users. This position is fully on-site at the Col. Nápoles offices and contributes to improving IT processes and user experience.

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Required Skills

Hardware Support
Software Installation
System Security
Backup Recovery
User Support
Troubleshooting
Ticketing Systems
ServiceNow
End-User Training
Documentation

+1 more

Qualifications

Technical Degree
Bachelor's Degree (Preferred)
Intermediate English

About IQVIA

iqvia.com

IQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.

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