Morris-Jenkins
The eSupport Specialist role focuses on providing digital customer support through chats, texts, and emails, guiding customers to book appointments and resolving their inquiries. This position involves engaging with customers online, responding to reviews and social media messages, and identifying patterns to improve the overall customer experience. The specialist collaborates with various departments to ensure seamless service and turn digital interest into real business opportunities.
Headquarters
Charlotte, North Carolina, United States
Company Size
501-1000 employees
Founded
1958
Morris-Jenkins is a Charlotte-based home services company offering heating, air conditioning, plumbing, and electrical services to homeowners across the greater Charlotte, NC area and beyond. They provide installation, repair, and maintenance for HVAC systems, plumbing, water heaters, electrical panels, EV chargers, and more, along with home performance solutions like indoor air quality and crawl space services. Customers can join their Priority Advantage® membership plan for added benefits, and can schedule service by phone or online.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Morris-Jenkins.
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