ETIC, ITSM Architect (ManageEngine)- Manager
PwC Nederland(3 months ago)
About this role
Lead the design, implementation and optimization of a SaaS ITSM platform using ManageEngine ServiceDesk Plus Cloud, ensuring alignment with IT governance and ITIL best practices. Own integrations, automation, reporting and platform adoption across ITSM and ITAM domains. Partner with stakeholders to define roadmap, governance and continuous improvement for enterprise-scale deployments.
Required Skills
- ServiceDesk Plus
- ITSM
- ITAM
- CMDB
- Incident Management
- Change Management
- Service Catalog
- Automation
- Integrations
- REST APIs
+9 more
Qualifications
- ITIL v4
About PwC Nederland
pwc.nlPwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.
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