ETIC, Quality & Process Improvement ( Service Management) - Senior Associate

PwC Nederland(8 months ago)

HybridFull TimeSenior$112,800 - $151,693 (estimated)Internal Firm Services

About this role

A Process Quality & Process Improvement Engineer in the Managed Services team responsible for ensuring delivery of high-quality managed services across the Middle East. The role focuses on establishing and maintaining a quality management system, ensuring compliance with internal and international standards, and enabling continuous improvement across service operations. It partners with delivery teams and stakeholders to embed quality governance into the service lifecycle.

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Required Skills

Quality Management
Quality Assurance
Process Improvement
Process Governance
ITIL
ISO 9001
ISO20000
CMMI
Auditing
Root Cause Analysis

+3 more

Qualifications

Bachelor's Degree
Certified Six Sigma Green Belt
ISO 9001
ISO20000
CMMI for Services
ITIL Foundation
Government Clearance

About PwC Nederland

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PwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.

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