bluemantis
The EUX - Associate Engineer provides first-level technical support and problem resolution for Managed Services clients through the Help Desk Call Center. This role involves troubleshooting issues via phone and remote assistance, managing tickets within SLA, and maintaining documentation and knowledge base articles. The position requires strong communication skills and the ability to work in a fast-paced environment.
Headquarters
Portsmouth, New Hampshire, United States
Company Size
201-500 employees
Founded
1992
Blue Mantis is a leading systems integrator and cloud services company helping clients move toward software-defined, hyper-converged, and hybrid cloud infrastructure to drive IT transformation. It provides cloud enablement, digital transformation, infrastructure modernization, managed services, cybersecurity, data management, and strategic IT advisory services across industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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