British Council
The Exams Customer Service Officer serves as the primary point of contact for customers, managing enquiries, registrations, payments, and results-related queries across multiple channels including face-to-face, phone, email, and web chat. The role ensures accurate customer data maintenance, resolves issues efficiently, and promotes British Council products to enhance customer satisfaction and business growth. This position offers opportunities for continuous development within specialist customer service roles.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1934
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for British Council.
British Council didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role