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Exchange & Copilot Operations Support Engineer at CVS Health - ApplyBlast

Exchange & Copilot Operations Support Engineer

CVS Health

3 months ago

3.2 on Glassdoor

Onsite

Full Time

Executive

0 applicants

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About this role

The Exchange & Copilot Operations Support Engineer at CVS Health ensures the reliability, performance, and security of the enterprise Microsoft Exchange and Microsoft 365 Copilot environments. This role involves providing Tier 2/3 operational support, troubleshooting complex messaging and AI tooling issues, executing PowerShell-driven workflows, and enabling end-users across various platforms. Candidates must possess strong technical expertise in hybrid Exchange administration, modern AI-assisted productivity tools, and enterprise security frameworks.

Responsibilities

Provide Tier 2/3 operational support for Exchange Online and hybrid environments.
Troubleshoot mailbox, transport, connectivity, and AI integration issues.
Execute PowerShell-driven workflows for bulk operations and migrations.
Support deployment and enablement of Microsoft 365 Copilot features.
Partner with engineering teams to operationalize AI governance guidelines.

Skills

Qualifications

Bachelor's degree

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.