Executive - Business Channels (Operations & Customer Service)
Hong Leong Bank Berhad(3 months ago)
About this role
A Business Channels Operation & Customer Service Executive at Hong Leong Bank serves as the first point of contact for walk-in customers at branches, handling transaction processing and routine banking requests. The role also involves recommending the bank’s products and supporting account growth through cross-selling while ensuring high standards of customer service and branch operations.
Required Skills
- Customer Service
- Cross Selling
- Cash Handling
- Transaction Processing
- Account Opening
- Sales
- Communication
- Compliance
- Cash Balancing
- Risk Management
Qualifications
- Malaysian Citizen
- FIMM/UT License
- PCE License
- TBE License
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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