Executive - Call Centre
AIA(23 days ago)
About this role
A Contact Centre Operations role at AIA focused on supporting the company’s mission to help people live healthier, longer, better lives through effective customer engagement. The position centers on ensuring efficient contact centre operations and driving continuous improvement across the service environment.
Required Skills
- Contact Centre
- Process Improvement
- Workforce Planning
- Performance Analysis
- Training
- Vendor Management
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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