Executive, Chargeback and Dispute Management
Hong Leong Bank Berhad(1 year ago)
About this role
An Executive, Chargeback and Dispute Management at Hong Leong Bank handles issuing-related disputes for credit and debit cards, ensuring adherence to card scheme rules and internal regulations. The role supports the Card Operations function and reports to the Section Head, Chargeback and Dispute Management. It contributes to minimizing financial losses and maintaining regulatory compliance while supporting cross-functional teams.
Required Skills
- Chargeback Processing
- Dispute Investigation
- Transaction Processing
- GL Reconciliation
- Report Generation
- Compliance
- Visa Rules
- MasterCard Rules
- Maker Checker
- MS Office
Qualifications
- Bachelor's Degree in Business & Banking or Related Discipline
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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