Executive, Chargeback & Dispute Management
Hong Leong Bank Berhad(9 months ago)
About this role
The Executive, Chargeback & Dispute Management at Hong Leong Bank is responsible for managing the bank’s issuing-related dispute function and ensuring adherence to card scheme requirements. The role supports the bank’s risk and customer service objectives and reports to the Section Head, Chargeback & Dispute Management.
Required Skills
- Chargeback Handling
- Dispute Resolution
- Visa Knowledge
- Mastercard Knowledge
- Reconciliation
- GL Monitoring
- Excel Proficiency
- Customer Interaction
- Transaction Processing
- DMS
+1 more
Qualifications
- Degree
- Professional Certificate
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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