Lablink
The Executive, Customer Care & Experience serves as the primary point of contact for patients, visitors, and hospital staff at Puteri Specialist Hospital. This role ensures a positive patient experience by providing assistance, handling inquiries, resolving complaints, and maintaining a high level of service excellence. The position involves interacting with customers through various channels to provide information about products and services.
Lablink Medical Laboratory is the largest private hospital laboratory network in Malaysia, with over 29 hospital laboratories across the country. Established in 1989, Lablink provides a wide range of diagnostic and laboratory tests — including haematology, microbiology, molecular diagnostics, genetic screenings, and more — serving both healthcare professionals and walk-in patients. Lablink Diagnosis Centre in Kuala Lumpur is also the first private laboratory in Malaysia to comply with Bio-Safety Level 3 (BSL3) standards for testing highly infectious diseases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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