Executive - Customer Management

NATIONAL(1 year ago)

Mumbai, IndiaOnsiteFull TimeJunior$41,750 - $56,953 (estimated)Customer Service

About this role

An Executive - Customer Management in Mumbai supporting customer-facing operations and administrative functions within the organization. The role is a full-time, permanent position focused on managing customer information and working within the customer management team. It emphasizes accurate and compliant handling of customer-related processes.

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Required Skills

Webchat
Customer Support
Administrative Tasks
Data Management
SLA Adherence
Follow Up
Confidentiality

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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