Executive, Customer Promise - Medical Reimbursement & Accident

Chevening Awards(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$72,528 - $97,997 (estimated)Claims

About this role

A Claims professional at Prudential provides operational support for life insurance accident and hospitalization claims, ensuring timely and accurate resolution of customer enquiries and adherence to policy terms. The role supports company goals by managing claims workflows, coordinating with other operations teams, and maintaining service-level benchmarks. The incumbent also prepares reports, contributes to process improvements, and participates in training and departmental projects.

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Required Skills

Claims Processing
Claims Assessment
Policy Interpretation
Customer Service
Complaint Handling
Case Follow-Up
Report Preparation
Process Improvement
Training Delivery
IT Literacy

+1 more

Qualifications

Degree in Biomedical Science/Biology/Mathematics/Economics/Statistics/Business Administration
ACII
AMII
AAII
FLMI

About Chevening Awards

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