Executive - Customer Service

North America

2 months ago

United Arab Emirates

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves assisting customers with their orders, addressing issues related to returns, refunds, and product inquiries, and improving customer service. The job requires handling difficult situations professionally and proactively suggesting improvements to the service provided.

Skills

About North America

oraclecloud.com

Oracle is a multinational enterprise software and cloud computing company that builds database software, middleware, applications, and hardware systems. Its offerings include the Oracle Database and Autonomous Database, Oracle Cloud Infrastructure (OCI), and a broad suite of SaaS applications for ERP, HCM, CRM, supply chain, and analytics. Oracle serves large enterprises and government customers worldwide with integrated on‑premises and cloud products, professional services, and support focused on performance, security, and scale. The company is also known for engineered systems and strategic acquisitions (e.g., Sun, NetSuite) and competes with AWS, Microsoft Azure, and SAP in enterprise IT and cloud markets.