USAA
The Executive Director, Agentic Core IT Processes leads the transformation and modernization of USAA's core IT processes through the adoption of Agentic AI, intelligent automation, and modern software engineering practices. This leader defines and executes the strategy, governance, and operating model for AI agents across the end-to-end Software Development Lifecycle (SDLC). The role involves partnering with Engineering, Infrastructure, Information Security, Architecture, Risk, and business leaders to drive enterprise initiatives that improve delivery speed, quality, and operational efficiency while establishing controls and governance frameworks to scale AI-enabled capabilities securely and compliantly.
USAA (United Services Automobile Association) is a financial services company providing insurance, banking, and investment products exclusively to military members, veterans, and their families. Founded on a commitment to serve those who serve, USAA offers a wide range of products including auto, home, and life insurance, as well as retail banking and portfolio management services. USAA is consistently recognized as one of the world's most admired companies and a top military-friendly employer.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for USAA.
19% above the average for this role
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