Executive Director, Business Data and Analytics - Member Value
USAA
About this role
The Executive Director of Business Data and Analytics will lead the creation of an end-to-end insight capability to turn member feedback and operational data into actionable intelligence that improves omni-channel member experience. This senior leader partners with executive leadership to drive a data-centric culture, set strategy for analytics platforms and information delivery, and build a high-performing analytics organization. The role focuses on translating sentiment and metrics into strategic imperatives that optimize member experience.
Skills
Qualifications
About USAA
usaajobs.comAt USAA, we know the best way to serve our members is by building the best team. Learn more about careers at USAA and view available jobs here.
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About USAA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for USAA.
Salary
$195k – $351k
per year