Executive Director of Operations Solutions Delivery & Shared Services - LH

The Executive Director of Operations Solutions Delivery & Shared Services leads centers of excellence for business delivery resources to implement and enhance operational capabilities, ensuring new capabilities are delivered on time and within budget. This role oversees operations centers of excellence resources for driving cross-functional issue resolution, quality assurance, compliance, and workforce management programs. The position serves as a critical leader in executing enterprise and operations strategic initiatives while providing thought leadership to ensure quality, regulatory compliance, and data access for business insights.