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Executive - Helpdesk at Cushman & Wakefield - ApplyBlast

Executive - Helpdesk

Cushman & Wakefield

3 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

A Helpdesk Executive serves as the front-line technical support specialist for Cushman & Wakefield, resolving basic technical problems for users and maintaining high customer service standards. The role involves providing first-level support via phone, chat, or email, acting as a liaison between residents and management, and tracking issues to ensure proper resolution. Responsibilities include administering help desk software, escalating complex problems, and generating weekly activity reports about raised issues.

Responsibilities

Provide first level technical support to users
Escalate unresolved queries to next level support
Track and route problems to correct resources
Generate weekly activity reports on issues
Administer help desk software and databases

Skills

Qualifications

B. Degree in any

About Cushman & Wakefield

cushmanwakefield.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1917

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Cushman & Wakefield is a leading global commercial real estate services firm that aims to reshape the built environment. With a commitment to innovation and excellence, the company provides a wide range of services, including property leasing, facility management, investment management, and capital markets expertise. Their collaborative approach and focus on sustainable solutions empower clients to maximize the potential of their real estate assets across various markets worldwide.