Executive, HNW Concierge Case Management

Manulife(28 days ago)

HybridFull TimeMedior$78,965 - $105,832 (estimated)Operations

About this role

The Case Manager is responsible for managing end-to-end pre- and post-sale service transactions for insurance policies, ensuring a smooth and timely experience for financial representatives and clients. The role acts as a central point of contact between distribution partners and internal teams such as underwriting, legal & compliance, and policy services, with a focus on high-net-worth business. This position is part of the Operations function at Manulife/John Hancock and follows a hybrid working arrangement.

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Required Skills

Case Management
Underwriting
Document Review
AML
Reporting
Stakeholder Management
Communication
Policy Servicing

Qualifications

Diploma/Degree from a recognized institution/university

About Manulife

manulife.com

Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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