Executive - Ocean Import Operations - Freight Forwarding

The Executive - Ocean Import Operations role manages end-to-end ocean import shipments from pre-alert receipt to final delivery, coordinating with overseas agents, shipping lines, and internal teams. The position ensures compliance with customs regulations, monitors shipment milestones, and resolves operational exceptions to meet customer SLAs and productivity targets. This role involves maintaining accurate documentation, tracking costs, and supporting continuous improvement initiatives within the freight forwarding department.