Executive - Personal Financial Services (Operations & Customer Service)
Hong Leong Bank Berhad(2 years ago)
About this role
A Personal Financial Services Operation & Customer Service Executive at Hong Leong Bank acts as the branch frontline representative for walk-in customers, supporting retail banking operations and representing the bank’s products and services. The role focuses on delivering high customer satisfaction and enabling seamless customer interactions across the bank’s digital and physical channels.
Required Skills
- Customer Service
- Transaction Processing
- Cash Handling
- Cross Selling
- Account Opening
- Communication
- Sales
- Compliance
- Cash Balancing
Qualifications
- FIMM/UT License
- PCE License
- TBE License
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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