Executive - Personal Financial Services (Operations & Customer Service)
Hong Leong Bank Berhad(3 years ago)
About this role
A Personal Financial Services Operation & Customer Service Executive at Hong Leong Bank is the first point of contact for walk-in customers at branch locations, responsible for processing transactions and recommending the bank’s products and services. The role supports customer satisfaction and branch growth through need-based discussions and cross-selling while maintaining confidentiality and adherence to the bank’s code of conduct.
Required Skills
- Customer Service
- Cash Handling
- Transaction Processing
- Cross Selling
- Account Opening
- Sales
- Communication
- Compliance
- Cash Balancing
- Digital Literacy
Qualifications
- FIMM/UT License
- PCE License
- TBE License
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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