Executive, Virtual Banking

Join AFFIN at Menara Glomac, Kelana Jaya, for a 1-year fixed-term contract role in a 24-hour rotational shift environment. The position involves managing inbound customer interactions across telephone and digital channels, resolving inquiries efficiently, and handling complaints while maintaining high-quality customer experiences. Candidates are expected to adhere to banking policies, protect customer information, and complete daily reporting tasks with minimal errors.